Privacy Policy

Last updated: October 1, 2024

Information We Collect

Personal Identification Information

We collect information such as your name, email address, phone number, home address, date of birth, passport details, and other identification data.

Booking Information

This includes travel preferences, flight bookings, accommodations, car rentals, and event booking details.

Payment Information

We do not store your credit card details, billing address, and other financial data required for processing payments. We use 3rd party services (like Stripe) for that purpose.

Usage Data

Information about how you interact with our website or app, such as IP address, browser type, operating system, and usage patterns.

How We Use Your Information

• Provide personalized trip planning and booking services
• Process payments for bookings such as flights, hotels, and other services
• Communicate updates or customer service responses
• Improve our services and develop new features through analytics
• Fulfill legal requirements including fraud prevention and dispute resolution

Data Security

• Encryption: SSL encryption is used to protect data in transit
• Payment Processing: Secure third-party processors adhere to industry standards
• Restricted Access: Only authorized personnel may access personal data
• Data Retention: Information is retained only as long as necessary or legally required

Sharing Your Information

We do not sell or rent your information to third parties for marketing. We may share it with:

• Service Providers: Only as needed to complete your bookings (e.g., airlines, hotels)
• Legal Compliance: When required to fulfill legal obligations or protect rights

Your Rights

• Access: Request a copy of your personal data
• Correction: Request updates to inaccurate or incomplete information
• Deletion: Ask us to delete your data, subject to legal constraints
• Data Portability: Receive your data in a portable format
• Opt-out: You can send an email to support@wanderli.ai and request to delete your personal data at any time

Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze site traffic. You may manage cookie preferences through your browser settings.

International Transfers

If you're accessing our services from outside the country where our servers are based, your information may be transferred internationally in compliance with applicable data laws.

Policy Updates

We may update this Privacy Policy from time to time. Major changes will be communicated by email or a notice on our website. Continued use of our services indicates your acceptance.

If you have any questions or concerns, contact us at support@wanderli.ai.